Customer Relationship Executive

1. Primary Responsibilities
2. Customer Feedback
   1. Collects customer feedback
   2. Plans corrective action with CRM
3. In Moment Survey Complaint Registration
   1. Register customer complaints based on low rating (1/2) in in-moment survey
4. Customer Complaint Management
   1. One point of contact for customer complaints by receiving customer complaints through phone/web/email
   2. Ensure resolution of customer complaints

Education: Any Degree

salary : 8000 to 9000

contact : 7395999472

Thanks

Gayathri