Customer Care Representative

 
JOB DESCRIPTION
 
Customer Service Representative -  
Job Function :Customer Service Representative
Voice/EmailExperience:6 months experience
preferred 
Specialization:OperationsLevel:Executive
Industry:CRM/CallCentres/BPO/ITESLocation:Jaipur
Salary: 23-27 kPG & Above:HCS/Graduate
 
 
Must have good command over Grammar and Fluency in English.
 
 
KEY SKILLS:
 
A “Customer Service Representative” must have

• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone

 
JOB DESCRIPTION:

• Handle queries and complaints of the Amazon related to products
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers

 
DESIRED CANDIDATE PROFILE:
·         Education qualifications – HSC/Any Graduate
·         Excellent interpersonal skills
·         Should not be below 18 years of age
·    Flexible to work in rotational shifts as per US Hours, according to business needs.