Customer Care Executive/Customer Service Representative- US Support 

  • Kaapro Management Solution Pvt Ltd
  • Jaipur, Rajasthan, India
  • Apr 02, 2017
Full time Customer Service

Job Description

A “ Customer Service Representative ” must have
Excellent verbal, written and listening skills
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Good knowledge of computers
Ability to Write/type messages to ensure professional tone
Handle queries and complaints of the Amazon related to products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively
Job location- Jaipur
Salary Slabs
23 CTC
25 CTC
27 CTC
Benefits if candidate is relocate his location-
Relocation bonus of Rs. 10,000 for the outstation candidates joining in Amazon.
Guest House Stay for 15 days.
Ticket reimbursement up to Rs. 700.
Candidates can apply for an IJP after 6 months.