Supervisor/Manager

  • cafe Mannam
  • Trivandrum, Kerala, India
  • Mar 24, 2017
Full time Restaurant-Food Service

Job Description

Job responsibilities include:

  • supervising staff
  • ensuring compliance with hygiene and health and safety legislation/guidelines
  • overseeing stock levels
  • ordering supplies
  • producing staff Rota
  • handling customer enquiries and complaints
  • taking reservations
  • greeting and advising customers
  • preparing and presenting staffing/sales reports
  • keeping statistical and financial records
  • liaising with customers, employees, suppliers, licensing authorities and sales representatives
  • making improvements to the running of the business and developing the restaurant.
---------------------------------------------------------------------------------------------------------------------------------------------------------  

Key skills 

  • Excellent customer service skills
  • Flexibility
  • Good interpersonal skills
  • Communication skills
  • Problem-solving skills
  • Organisational skills
  • Teamwork skills.