Main Job Tasks and Responsibilities
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support
- Prepare correspondence and documents
- Receive and sort mail and deliveries
- Schedule appointments
- Maintain appointment diary either manually or electronically
- Organize conference and meeting room bookings
- Monitor and maintain office equipment
Education and Experience
- High school diploma generally required
- Knowledge of administrative and clerical procedures
- Knowledge of computers and relevant software application
- Knowledge of customer service principles and practices
Key Competencies
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail
- Initiative
- Reliability
- Stress tolerance