WB Technologies Pvt. Ltd.
Sector 63, Noida, Uttar Pradesh, India
Apr 02, 2017
Full time
Job Description:- Designation- Technical Support Associate (Inbound) Location- Noida, India Salary Range- 15k-50k + Amazing Incentive · Candidates should have excellent communication skills. · Minimum 1-2 years of IT Sales/ quota-carrying experience. · Able to take the calls regarding emails, games, printer, router, laptop, Wi-Fi, and solve the query of US clients. · Troubleshooting technical issues related to computers & focus on selling of Annual/ Per incident plan. · Responsible for effectively handling customer objections/queries and meeting conversion/revenue targets. Respond to request for support and assistance from customers. · Should have strong technical aptitude and understanding of IT/ Technology. · Willing to work in US timings. · Achieving Team Targets. Candidate Profile:- Under Graduate, Graduate or Above ( Any Stream). Good Communication Skills. B.Tech, B.C.A, any computer background and basic computer knowledge for troubleshooting or technical aptitude (ability to learn). A desire to continually learn about products & services. Accuracy and Time Management skills. Target Oriented person with a zeal to perform