SRI VELAVAN MOTORS PRIVATE LIMITED

The Requirements are Managing the complete finance and accounts department of the Company. Managing all statuaries like VAT, Service Tax, GST, PF & ESI. Budget & Cost Control. MIS Reports. Completing the assignments on time. Proficiency in MS Excel. Should poses good Team Management Skills. 2+ Years of experience in Team Handling. 2+ Years of Experience in Finance and Accounts. Salary : upto 2.5 lacs per annum. Contact : 7395999472 Thanks Gayathri

Implementing Service RECODE process in workshop repair activities to ensure complete customer delight Defining the targets in terms of number of job cards, parts business, labour revenue generation, workshop daily planning and service promotional activities Tracking the target achievement on a weekly basis, review with Service advisor, Floor supervisor & parts manager Daily tracking of deliveries & ensuring adherence to delivery SOPs Daily/Weekly/Monthly performance reporting to GM- Service Monitoring workshop utilization and productivity Keeping a track on inventory of parts and spares Continuous monitoring of the attainment of the goals set as above and the prompt initiation of corrective measures where required Ensure that the dealership is presented as the best service provider in its territory. In terms of customer relations this means that the focus of all the Workshop Manager’s efforts must be satisfaction in terms of service quality Facilitate and Implement IT systems in order to provide target group-oriented customer support to Service customers Co-ordinate all activities within the workshop service department and also ensure a good level of cooperation with other departments. Ensure that After Sales Standards and appropriate safety measures are implemented and are being followed in the workshop Plan & implement workshop promotional activities, along with the Service marketing executive & service Advisor Control expenses to meet yearly budgetary guidelines     Recruitment profile: Educational Qualifications: Tech/ extensive technical experience Industry: Auto [2 wheeler preferred] Minimum experience: 8 years Profile: extensive technical experience especially for automobiles [2 wheelers], adherence to processes and norms Passions/ Interests: Passionate about Royal Enfield and motorcycling, owns/ rides one himself Competencies: Extensive technical knowledge Multi-Tasking, time management & prioritizing Planning and Organizing, Operational Excellence, detail orientation Problem Solving & Decision Making Financial Acumen, controlling budgets People Management, coaching a team  Contact :7395999742 Thanks Gayathri

Primary Responsibilities Customer Feedback Collects customer feedback Plans corrective action with CRM In Moment Survey Complaint Registration Register customer complaints based on low rating (1/2) in in-moment survey Customer Complaint Management One point of contact for customer complaints by receiving customer complaints through phone/web/email Ensure resolution of customer complaints  Contact: 7395999472 Thanks Gayathri 

Primary Responsibilities Customer Feedback Collects customer feedback Plans corrective action with CRM In Moment Survey Complaint Registration Register customer complaints based on low rating (1/2) in in-moment survey Customer Complaint Management One point of contact for customer complaints by receiving customer complaints through phone/web/email Ensure resolution of customer complaints Education: Any Degree salary : 8000 to 9000 contact : 7395999472 Thanks Gayathri